Catch buying intent wherever it shows up.
A pricing question on a call. An availability check by text. Find the conversations your team should follow up on.
Find the buying signals, follow-up gaps and coaching opportunities
in your team’s calls and texts.
A pricing question on a call. An availability check by text. Find the conversations your team should follow up on.
See where a buying signal gets no clear next step or follow-up, whether the conversation happens by phone or text.
Coach from the actual conversation. Pinpoint the question, hesitation or response your rep can handle better next time.
See which questions get answered, which conversations stall and where a clear next step is missing.

“Can we go over plans
on Saturday?”
Could we make it
a little later?
Let me check.
Sales rep · 2:16 PMSomething else? Ask on a walkthrough.
Owners and sales managers of teams of 5 to 50 reps that sell by phone and text. Pinpoint works on the calls and texts your team already has.
It reviews every call and text and links each finding to the recording or message so you can check it yourself: what was promised, what was missed and what to do next. Ask about any customer or rep and the answer comes with citations and a proposed next step. Pinpoint never places calls, and nothing is sent to a customer or written to your CRM until someone on your team approves it.
Start with the free review: export 20 to 50 recorded calls from your phone system and send them to us. For ongoing use, we confirm how your calls and texts reach Pinpoint before any commitment; texts need a connected phone system.
Florida requires everyone on a call to consent to recording, which sales teams usually handle with a short recorded-line notice at the start of the call. Pinpoint reviews calls your team already records with that notice in place. This is general information, not legal advice.
It points to something worth reviewing in the conversation. It does not establish a lost sale, a completed follow-up or a meeting that took place. The recording and transcript give you the context to make your own judgment.
The call review is free. Then you get one free month. After that, the Team plan is $99 per active rep a month, or $79 a month billed annually, with a 3-rep minimum. Teams with 20 or more reps on one phone floor are quoted after the free month measures your volume. See pricing for what is included.
See how Pinpoint brings call and text intelligence into your team’s daily decisions.