Objection versus condition
An objection is resistance you can work with. A condition is a fact that has to change before any deal is possible.
Use this definition in team training or when clarifying a sales note.
Definition
An objection is a preference, a doubt or a negotiating position: the payment is too high, the package is missing one feature, they want to think about it. A condition is a hard constraint: the customer cannot qualify at any price you can offer, they are locked into a contract whose exit fee is larger than the savings, or they cannot start until a job begins in two months.
The distinction is about what is true, not about how firmly it was said. Customers state conditions casually and objections with great conviction, and only a few honest questions tell you which one you are facing.
Why it matters
Time spent negotiating against a condition is time nobody gets back, and it usually ends with an unhappy customer and a discouraged rep. Time spent walking away from an objection is a sale handed to a competitor. Teaching the difference, with real examples from your own recorded calls, is one of the more valuable coaching sessions available to a manager.