Resources / Conversations

Create a call recording notice

Choose your state and add your company name to get recording guidance and sample notices for your team.

Synthetic sample names: replace them with your company and rep.

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The selected state’s guidance and notices will appear here.

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Browse all 50 states and DC

Choose your state to see whether one party or every party must consent before a call is recorded, then get the greeting, outbound and text notices to use on your team's calls. 11 all-party, 37 one-party, 3 mixed across all 50 states and DC. Last reviewed September 20, 2026.

Download all 50 states and DC as CSV or JSON, free to reuse under CC BY 4.0. Credit: Pinpoint (usepinpoint.ai), with a link to this page.

This dataset is general information for sales teams and is not legal advice, and reading it creates no attorney client relationship. Call recording laws change through amendment and court decisions, several states remain unsettled, and the rule can differ for in person conversations, cellular calls, or civil versus criminal exposure. When a call crosses state lines, courts may apply the law of either state, so the safe operating assumption is that the stricter all party rule governs the call. Federal law permits recording with one party's consent, but it is a floor rather than a ceiling and does not displace stricter state requirements. Confirm current requirements with your own counsel before setting or changing your team's recording policy. This is general information, not legal advice.

Questions

What is the difference between one-party and all-party consent?

In a one-party consent state, one participant in the call, which can be your own rep, may consent to recording. In an all-party consent state, every participant must consent, which is why sales teams play a recorded-line notice at the start of the call.

Which states require all-party consent to record a phone call?

As of September 20, 2026, the states commonly treated as all-party for telephone calls are California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, Washington. Connecticut, Michigan, Oregon have rules that differ by circumstance.

What should a sales team do about calls across state lines?

Follow the stricter rule. A recorded-line notice at the start of every inbound and outbound call satisfies all-party states and costs nothing in one-party states.

Is a recorded-line notice enough on its own?

For the recording, a clear notice at the start of the call is the standard practice; a customer who stays on the line after hearing it has been informed. Keep the notice in your greeting, your outbound script and your IVR, and confirm your policy with counsel. This is general information, not legal advice.